Help and support

Open any listing and tap Contact seller. Once you've created a free account, you'll see the seller's phone number and can call, WhatsApp, or send an inquiry through CarNerX.

A CarNerX Verified Dealer means the business was checked and approved by CarNerX operations. A CarNerX Verified vehicle means that specific car was checked through CarNerX Verify — its identity, papers and seller were reviewed.

Yes. Listing your car as a private seller is free. Dealers pay an annual subscription — there's never a fee to browse or to sell a single car.

Apply from the Dealers page. Every application goes through document review and an approval decision by CarNerX operations before a dealer can list.

No. CarNerX does not take card payments anywhere on the platform. Cash, bank transfer and mobile money are used for dealer subscriptions and for CarNerX services like Verify and sales agreements.

CarNerX is not a party to any sale between a buyer and a seller. We strongly recommend using CarNerX Verify before you pay for a car found on the platform. See our Terms & Privacy page for full details.